Terms & Conditions
Welcome to Sree Shambhavi!
These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to abide by these terms. Please read them carefully.
1. General
- The website Sree Shambhavi is owned and operated to provide customers with unpolished pulses sourced directly from farmers.
- By placing an order on our website, you agree that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete.
2. Product Information
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All products sold on this website are unpolished pulses procured directly from farmers.
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We take care to ensure all descriptions, images and details are accurate. However, slight variations in size, color or texture may occur as products are seasonal.
3. Pricing & Payments
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All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
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We reserve the right to modify prices at any time without prior notice.
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Payments must be made through approved payment gateways listed on our website. Your order will be processed only after successful payment confirmation.
4. Shipping & Delivery
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We strive to deliver products within the estimated time. Delivery timelines may vary based on location, logistics constraints or unforeseen circumstances.
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Risk of loss and title for products pass to you upon delivery.
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Please provide complete and correct delivery information to avoid delays.
5. Returns & Refunds
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As we deal with food products, returns are accepted only in cases of damage during transit or if you receive an incorrect item.
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To initiate a return or refund, contact us within 24 hours of receiving the order with proof (video).
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Refunds will be processed after verification and may take 7–10 working days.
6. Use of Website
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You agree not to misuse our website by attempting fraud, introducing harmful code or violating any laws.
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All content, including text, images and graphics, is the property of Sree Shambhavi and may not be used without written permission.
7. Limitation of Liability
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While we strive to ensure accuracy, Sree Shambhavi is not responsible for any direct, indirect, incidental or consequential damages arising from the use of our website or products.
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We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control (force majeure).
8. Modifications
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
9. Governing Law
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These Terms & Conditions are governed by and construed in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana, India.